Cancellation Policy for Flight Bookings

At GBS Travel & Tours LLC, we understand that plans can change, and sometimes cancellations are necessary. Below are the general terms and conditions regarding flight booking cancellations:

1. Cancellation by the Customer:

• Cancellation Timeframe: If you wish to cancel your flight booking, you must notify us at least [X] days/hours prior to your scheduled departure time. Cancellations made after this timeframe may incur penalties or be subject to full fare forfeiture, depending on the airline's policies.
• Refund Eligibility: Refund eligibility depends on the airline's fare rules and the type of ticket purchased (e.g., non-refundable or refundable). If the ticket is non-refundable, you may not receive a refund. However, you may be eligible for a credit or voucher for future travel, subject to the airline’s policies.
• Cancellation Fees: A [X]% cancellation fee may apply, which will be deducted from any refund due. This fee is separate from any charges imposed by the airline.
• Special Fares: If your booking is made with a special fare or discounted rate, cancellations may not be allowed or may incur higher penalties. Please check the terms specific to your booking.

2. Cancellation by GBS Travel & Tours LLC:

• Flight Changes or Cancellations by Airlines: If an airline cancels or significantly changes the flight schedule, we will notify you immediately. In this case, you may have the option to rebook, receive a refund, or be issued a travel credit. Any changes or cancellations made by the airline are subject to the airline's rules and regulations.
• Refund Processing: If a flight is canceled by the airline or due to a reason within our control, we will facilitate a refund based on the airline’s refund policy. Please note that processing time for refunds can vary and may take several weeks.

3. How to Cancel:

• Online: You can submit your cancellation request directly through our website or via email at [Your Email Address].
• Phone: You may also contact our customer support team at [Your Phone Number] for assistance with cancellations.
• Documentation: You may be asked to provide your booking reference number, full name, and any other relevant details to process the cancellation.

4. Important Considerations:

• Non-Refundable Taxes and Fees: Certain airline taxes and fees are non-refundable, even if the flight is canceled. These charges will not be reimbursed.
• Travel Insurance: We recommend purchasing travel insurance at the time of booking. Travel insurance may cover certain cancellation costs in case of unexpected events, such as illness, family emergencies, or other unforeseen circumstances.

5. Change of Booking:

• Flight Changes: If you need to make changes to your flight booking (e.g., change of date or destination), you may be subject to change fees and fare differences. Please contact us as soon as possible to discuss options and fees related to changing your flight.

6. Refund Process:

• Refunds will be processed according to the airline’s policies. Refund processing times may vary by airline, but typically take [X] weeks.
• Refunds are issued to the original payment method used at the time of booking.

7. Exceptional Circumstances:

In cases of extreme weather conditions, government travel restrictions, or other force majeure events, cancellations and refunds will be handled on a case-by-case basis, depending on the airline’s policies and the situation at hand.

Contact Us
If you have any questions about cancellations or need assistance, please reach out to us at:

GBS Travel & Tours LLC
2161 Millstone Way
Lexington, KY 40509