Privacy Policy

Privacy Policy


Your trust matters. Learn how GBS Travels collects, uses, and protects your personal information.

Last Updated: April 1, 2026


Your Privacy Is Our Priority


At GBS Travels and Tours LLC, we respect your right to privacy. This policy explains what information we collect when you use our website, mobile app, or phone reservation service, how we use it, and the choices you have about your data.

By using our services, you agree to the practices described here. If you disagree, please do not use our platform.


🔹 What Information We Collect


📋 Information You Provide

  • Account Details: Name, email, phone number, password when you register
  • Booking Information: Passport details, travel dates, destination, special requests
  • Payment Data: Credit card info (processed securely via PCI-compliant gateways—we never store full card numbers)
  • Communication: Messages sent via phone, email, or chat support

🌐 Information We Collect Automatically

  • Device Info: IP address, browser type, operating system, device ID
  • Usage Data: Pages visited, search queries, booking steps completed
  • Location Data: Approximate location from IP address (for currency/language settings)
  • Cookies & Tracking: See our [Cookie Policy] section below

🤝 Information From Third Parties

  • Airline/Hotel Partners: Booking confirmations, itinerary updates
  • Payment Processors: Transaction status (not full card details)
  • Social Media: If you log in via Facebook/Google, we receive basic profile info you authorize
  • 🔹 How We Use Your Information

✅ Process Bookings: Complete flight, hotel, and tour reservations

✅ Send Confirmations: E-tickets, itineraries, and booking updates via email/SMS
✅ Customer Support: Respond to inquiries and resolve issues
✅ Personalize Experience: Show relevant destinations, deals, and content
✅ Improve Services: Analyze usage to enhance our website and app
✅ Security & Fraud Prevention: Detect and prevent unauthorized activity
✅ Legal Compliance: Meet regulatory requirements and respond to lawful requests

🔹 International Data Transfers

🌍 GBS Travels operates globally. Your information may be transferred to and processed in countries other than your own, including the United States.

We ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) for EU/UK data
  • Compliance with applicable data protection laws
  • Partner agreements requiring equivalent privacy protections
  • Questions About Privacy?

We're here to help. Contact our Privacy Team for any questions, requests, or concerns about this policy or your personal data.

📧 Email: info@gbstravels.com
📞 Phone: [(866) 993-8899] (24/7)

📬 Mail: 1809 Alexandria Drive Suite 120 Lexington, KY 40504